Frequently Asked Questions

An app that contains a network of merchants, and when you make purchases from them, you earn points in your account for your purchases

You earn points when you make purchases from stores within the Points app network, where you receive one point for every 1 Riyal you spend after completing the purchase

You can only redeem points within the Points merchants' network, through their online store. After completing payment, select "Redeem from my Points" and enter your mobile number linked to your account to deduct the points

Yes, currently the points are valid for 24 months from the date they are earned

The points are deposited immediately after completing the purchase from the store

Yes, you can gift your points to another registered user account in Points

Yes, we at Points are committed to protecting our users' data in accordance with the highest security standards and compliance with the Personal Data Protection Law in Saudi Arabia

Yes

You can contact us via phone at (0567058993), via WhatsApp at (0567058993), via X (PointsAppSa@), or by email ([email protected])