Frequently Asked Questions

An effective marketing tool for your store that helps increase customer loyalty and sales by granting customers points on their purchases instantly in their app account.

Through the registration page.

No, usage is based on balance top-ups per defined packages. Balance is deducted only when sales are made in your store.

After activating Points in your store, customers earn points in their account when they buy from you — 1 point per 1 SAR spent. You can multiply points per SAR to 2, 3, 4 … or up to 10.

Customers can redeem their points in your store directly to purchase products and complete orders.

When you activate your Points account, your bank account is linked. Settlement amounts for redeemed points are transferred to your bank account periodically every Thursday.

100 points = 1 SAR in purchases. The full amount is transferred to the merchant's account without any deductions. Example: a customer redeems 10,000 points for 100 SAR worth of purchases — the full 100 SAR is transferred to your account.

No, there are ready-made integrations for all platforms. You only need to activate your account and get your Merchant Key.

Just a commercial registration / freelance certificate + a business bank account + registration via the registration page.

No, only the points top-up fees, and points are only deducted when sales are made.